Choosing the right countertop provider is essential to ensuring a smooth, quality experience from selection through installation and beyond.
A reputable provider, like Colonial Granite, will guide you every step of the way, from material choice to finishing touches, while providing expert advice, skilled craftsmanship, and ongoing support.
1. Importance of Choosing a Reputable Provider
- Quality Assurance: A reputable provider has a track record of delivering high-quality products and services. Colonial Granite sources only premium stone and utilizes skilled craftsmanship to ensure your countertop looks beautiful and performs well over time.
- Customer Support and Transparency: From answering questions to ensuring timelines are met, a reliable provider values customer satisfaction. Colonial Granite is committed to transparent communication and clear expectations throughout the entire process, helping you feel informed and confident in your choices.
- Lasting Value: A quality provider offers value beyond just installation. With Colonial Granite’s comprehensive aftercare services, you can count on expert support for any maintenance needs, helping to protect your investment for years to come.
We had a great experience with Lloyd at Colonial Granite. He really knows his stuff and is honest and will tell it to you straight. Unlike some of the other places in Richmond that we visited. We found the perfect slab there and everyone was responsive and good to work with throughout the process. Glad they were part of our kitchen remodel!
We live our granite on the new peninsula. Lloyd was so easy to work with and matched our existing granite perfectly! I would highly recommend using Colonial Granite and Lloyd's expertise!!
I had the pleasure of working with Lloyd to fabricate and install a bathroom vanity countertop and sink for my home. At his shop I was able to not only explore material selections and talk to him about my project, but I also learned from his wealth of knowledge of the stone industry and our shared interest in helping others out.The process from material selection and design to installation was seamless; Lloyd was accessible, communicative, and precise with his work. I'm very pleased with the craftsmanship performed and I'm glad to have supported a local business that does amazing work and supports great local organizations. I'd recommend Lloyd and his team at Colonial Granite to any of my friends and family for any stone work that needs to be done.
Excellent customer service. Very responsive from start to finish. Helped me through every step of selection of granite, sink and installation. Highly recommend Lloyd and his team! Beautiful results.
Lloyd and his team handled my small project perfectly. Needing a custom counter for my half bath, i reached out to them with my own measurements and an idea. Lloyd worked with my crazy hospital schedule to get this done. By phone or email, he was fast to respond. Picking out a piece of quartz was simple and quick, yet i never felt rushed as he showed me every piece and was patient with me. He even came out to measure himself and picked up my sink for the Final Cut. Turn around time was speedy. The craftsmanship of the final product was beautiful. The saying “you might as well do it, rather than pay someone to mess it up” never applied to this team. I would recommend Colonial Granite & Quartz Countertops to anyone in the area and would use them again.
Lloyd and his staff were great to work with for my bar top project. Fair pricing and excellent customer service.
I highly recommend using colonial granite and quartz if you are thinking about buying new countertops. I want to say that honesty is the best virtue when it comes to running a business. Lloyd had priced some remnant pieces for my outdoor bar that I had built. He sent detailed pictures and I made the trip to check them out in person. I was going to be transporting the countertop myself and had picked out one to purchase. I had already paid the money and thought it was a done deal. Lloyd found a crack that wasn't visible to me and told me he couldn't sell it to me because it would probably crack. He honored his price and sold me from a slab that was even better than the one I had originally purchased. I could have easily bought the remnant piece that was cracked and because I was transporting myself if something happened it would have been impossible to know when or how it happened. I appreciate that he went to this length to make sure I was getting a quality piece of stone. Don't hesitate to buy from them. Top notch over there!
I used Colonial Granite for an apartment renovation and the entire process was effortless.I worked with Lloyd, to select a slab for fabrication. He quickly came and measured and the countertop was put in in less than 1 week. It looks terrific. I would definitely use them again and highly recommend Colonial Granite for commercial or residential projects.
I met Lloyd on a Monday and had a bathroom countertop by Friday. He helped me pick out the exact piece that would match my vanity. He knew immediately what wouldn't work too. Great service and quality.
I would give them 10 stars if I could! I would highly recommend Colonial Granite, I wouldn't use anyone else. We had a complex kitchen project, involving a full height backsplash in an old house. Not only did Colonial Granite have the best price and selections of slabs around, they also had the most skill of any granite company we've used in any of our projects. Lloyd and his team are fantastic, we can't thank them enough for their great work. When I was speaking with one of the employees looking at slabs, he said that some of them are like works of art, and he's absolutely correct -- they know stone like no one else. I highly recommend Lloyd and his team, you won't go wrong!
Robbie was our guy. He was not just helpful with the process but gave me lots of detailed information about the stones, the color variations, fabrication and down to selecting edges for my countertops. He even assured us that we didn't have to be mathematicians to give him rough estimates. The day of installation the crew arrived 20 minutes early, laid protection down over my floors and were professional, courteous and neat. I am so happy we chose Colonial Granite and Quartze Countertops. We're extremely happy! Thanks Robbie!Deb
Lloyd was wonderful to work with. Very knowledgeable about countertop options and responsive to our questions throughout our project.
Lloyd and his team answered our questions candidly, got us a quote quickly, and scheduled the template and the install easily and as soon as we were ready. They were super friendly, responsive, and on time. Our install went seamlessly, and our quartz counter is gorgeous and perfectly installed. Highly recommend. (Sorry I don't have photos yet!)
First off, their team was incredibly nice to work with (particularly Jennifer - she was great!). We had huge delays in our project and they were incredibly accommodating in reserving and holding our slabs until we were ready. They are quick to communicate, and very easy to work with. And maybe most importantly, they did a really nice job with the install. The seams, cuts, edge profiles, etc. are all top notch. Wouldn't hesitate to work with them again.
Colonial Granite did an awesome job installing our new countertops. The process was seamless and quick. We highly recommend Colonial Granite for all of your countertop needs.
We had a wonderful experience with colonial. After shopping around a bit we stopped in their showroom. They had tons of options to choose from. Lloyd was very thorough and informative. He walked us through the process and gave us a great price. Templating and installation was a breeze. Everyone was punctual and professional. We are very happy with the results. I will definitely recommend Colonial to friends.
Lloyd is excellent and very helpful. He made things happen and we end up with four gorgeous bathrooms countertops. He worked with us and accommodated our schedules to install the countertops, and stayed in contacts with with throughout. We are very happy with Colonial Granite and highly recommend them.
I chose Colonial Granite for a new construction project and I am glad I did! I respect that Lloyd is a hands on business owner that stands on customer satisfaction. His team is professional, knowledgeable and dedicated to getting the Job done and ensuring the client is happy. I look forward to building this relationship and doing more projects with Colonial! Thanks Lloyd.
2. Overview of Colonial Granite’s Services
- Consultation: Our process begins with a personal consultation, where we discuss your needs, style preferences, and budget. Our experienced team helps you understand the unique characteristics of each stone and find the one that’s best suited to your space.
- Design: We offer design guidance to ensure your countertop complements the aesthetics and functionality of your kitchen or bathroom. Colonial Granite’s in-house design team works with you to select colors, patterns, and finishes that elevate your space.
- Installation: Our skilled installation team ensures precise cuts and seamless placement, prioritizing efficiency and attention to detail. From measurements to final touches, we handle every aspect to achieve a flawless result.
- Aftercare: Beyond installation, Colonial Granite provides aftercare support, including maintenance tips and products tailored to each stone type. We’re here to answer any questions and provide advice on cleaning, sealing, or repairing your countertop as needed.
3. What to Expect During the Countertop Selection and Installation Process
- Initial Consultation and Stone Selection: During your initial visit, you’ll meet with one of our specialists to discuss your vision. You’ll also have the opportunity to view samples and slabs to understand the look and feel of each stone.
- Design and Planning: After you’ve chosen a stone, we’ll take precise measurements of your space and begin creating a custom design that aligns with your aesthetic preferences and functional needs.
- Templating and Fabrication: Our team will create a digital template to ensure accuracy. The stone is then expertly cut and fabricated in our workshop to achieve the perfect fit and finish.
- Installation: The installation process is carefully managed, with Colonial Granite’s installers handling all steps, from securing the stone to polishing and sealing. We take great care to minimize disruption to your home and complete the installation efficiently.
- Final Inspection and Aftercare Guidance: Once installed, we conduct a final inspection to ensure quality and answer any questions you have about care and maintenance. You’ll also receive personalized aftercare tips to keep your countertop looking its best.
Choosing Colonial Granite means partnering with a team that values craftsmanship, customer care, and long-term satisfaction.
We’re here to support you at every stage of your project, ensuring your countertop becomes a lasting centerpiece in your home.